How to cancel an order

To cancel an order on Amazon, follow these steps:

1. Visit the Amazon website (www.amazon.com) and log in to your account using your credentials.

2. Once you're logged in, click on the "Account & Lists" dropdown menu located at the top-right corner of the page.

3. From the dropdown menu, select "Your Orders." This will take you to a page displaying all your recent orders.

4. Locate the order that you would like to cancel and click on the "Cancel Items" button next to it. Note that you can only cancel orders that have not already been shipped.

5. On the cancellation page, you'll see a list of the items in your order. If you want to cancel the entire order, click on the checkbox next to "Select all items" or select the specific items you wish to cancel.

6. After selecting the items, choose a reason for cancellation from the drop-down menu provided. You can select from reasons like "Ordered by mistake," "Better price available," or "No longer needed."

7. Once you've chosen the reason, click on the "Cancel Items" button to initiate the cancellation process.

8. At this point, you will receive an email confirming the cancellation of your order. It is essential to review the email to ensure that the cancellation has been successful.

9. If the items are already shipped, or if you encounter any issues during the cancellation process, you can contact Amazon customer service for further assistance. On the "Your Orders" page, you'll find a "Contact Amazon" button, which allows you to connect with their support team via phone, chat, or email.

Remember, it's important to act promptly when cancelling an order on Amazon, especially if the items haven't been shipped yet. This will increase the likelihood of a successful cancellation and a refund.